ZOVOCARD · Help center

How can we help?

Find practical answers about cards, funding, payments and integrations.

Quick start: from your homepage to your first card ↗

Find the right menu, prepare funds, open a card and check the resulting records.

Separate acceptance, payment confirmation and subscription results.

Protect your access from the first sign-in.

Check the fees, minimum funding and supported use cases first.

Match the network and address, then follow the confirmation status.

Your platform wallet and the available card balance are separate.

Separate wallet movements, card funds and merchant spending when reviewing daily costs.

Understand balances, card status and controls.

Identify the kind of return before looking for the matching entry.

Authorization, settlement and refund are different stages.

Check the actual reason before retrying.

Check issuance fees, redemption funds and code status separately.

Set up authorization, limits and idempotent requests.

Notifications complement order queries; they do not replace them.