CDK creation, redemption and deletion refunds

Create and redeem

Issuing a CDK and redeeming it are different operations. Redemption still requires account eligibility, available funds and any funding cap set by the owner. Do not publish unused codes. Current plans, prices and brand prefixes are shown in the interface.

Status and recovery

Unused codes may retain an order from a failed attempt. Processing or paid codes cannot be redeemed again. Disabling is not deleting and refunding. Eligibility for a deletion refund is checked by the page; a completed refund should have a financial ledger entry.

For code issuers

Open the CDK management feature available to your account.

1. Choose the product, plan and quantity, then review fees.
2. Set a brand prefix or funding cap if the interface offers them.
3. Create the codes and store them securely before distribution.
4. Match redemption orders to codes and distinguish issuance fees from redemption funding.

Unused codes are redeemable credentials. Keep them out of screenshots, logs and public groups.

For people redeeming a code

Use the platform’s redemption entry point.

1. Enter the code and the authorized account credentials requested.
2. If choosing a card during redemption is supported, use an eligible card you may access; otherwise follow automatic selection.
3. Submit once, keep the order ID and check the final result.
4. For later reuse, compare the previous last four digits and the card’s current eligibility.

Disabled, unused and deleted

Disabling a code does not delete it or refund fees. An unused code may still show an earlier failed attempt. Deletion eligibility is checked by the page; confirm a completed refund in Finance. Do not redeem a processing or paid code again.